Case Study 12: Airbnb’s “#WeAccept” Campaign
Overview: Airbnb’s 2017 “#WeAccept” campaign was a powerful response to the rising political tensions surrounding immigration and inclusivity. With the campaign, Airbnb took a strong stand for diversity, showcasing the company’s commitment to providing a welcoming environment for everyone, regardless of their background. This campaign was more than just an advertisement; it was a statement of Airbnb’s core values. In an era where consumers are increasingly looking for brands that align with their beliefs, the “#WeAccept” campaign positioned Airbnb as a socially responsible brand that cares about global issues beyond just offering a service. Strategy: Airbnb’s strategy was to use its platform to make a social statement. The company realized that as a global brand with users from all walks of life, they had a unique opportunity to take a stand on inclusivity and acceptance. The campaign was a response to both the global refugee crisis and domestic issues in the U.S., where divisi...